Emergency WordPress Support — WPSpeedPress
Currently available — replying in ~15 min

Website down, hacked, or broken right now?

We handle emergency WordPress fixes — hacked sites, white screens, 500 errors, broken checkouts. Message us and we'll start diagnosing immediately.

Avg reply: 15 min
No fix, no charge
Available 7 days
Is this an emergency? Check if your issue matches
  • Site shows a white screen, 500 error, or won't load at all
  • Site is hacked, defaced, or redirecting to spam
  • You're locked out of wp-admin
  • Checkout or payments stopped working

Matches one of these? Message us now — we'll confirm the issue and start working within minutes.

What counts as an emergency — WPSpeedPress
SELF-CHECK

What counts as an emergency?

If your site matches any of these, don't wait — every hour it stays broken costs you visitors, sales, or trust.

Site down / 500 error

Your site won't load at all, or shows a server error instead of your pages.

Hacked or defaced

Strange content, spam links, or a completely different site appears in place of yours.

White screen of death

A completely blank white page loads where your site should be — no error, no content.

Locked out of wp-admin

Your login isn't working, you've been logged out, or the dashboard redirects unexpectedly.

Payment gateway broken

Checkout fails, orders won't process, or customers can't complete payment.

Ransomware / malware redirect

Your site silently redirects visitors elsewhere, or files are locked with a ransom demand.

Seeing something not on this list? If it feels urgent, it probably is.

Talk to us now
Response Process — WPSpeedPress
HOW IT WORKS

What happens after you message us

No guessing, no waiting around. Here's exactly what the next 30 minutes look like.

1

Message or call us

Tell us what's happening on WhatsApp, call, or email — whichever is fastest for you.

2

We diagnose within 15 min

We check your site and pinpoint the exact issue before doing anything else.

~15 MIN
3

Fix or temporary mitigation

We resolve it fully, or put a quick safeguard in place if it needs more time.

4

Full report, sent to you

You get a clear write-up of what broke, what we did, and how to prevent it again.

Most emergencies are resolved same-day — often within the hour.

Availability — WPSpeedPress
AVAILABILITY

When and how you can reach us

No confusion, no wondering if you'll get a reply. Here's exactly when we're online and how fast each channel responds.

8:00 AM – 1:00 AM, 7 days a week Emergency messages outside these hours are still seen and answered first thing.
Online now
Phone Call DIRECT
Response timeImmediate
Best forCritical outages
Email DETAILED
Response time~1 hours
Best forFiles & details

Messaged us late at night? You'll still get a reply — emergency messages are checked first thing, and most are answered well before regular business hours resume.

Pricing — WPSpeedPress
PRICING

Simple, transparent pricing

No hidden fees, no surprise invoices. You'll always know the cost before we start any work.

FREE DIAGNOSIS We check your site first, at no cost.

Once we know exactly what's wrong, we tell you the fix cost upfront — nothing happens until you approve it.

Emergency fixes start from $49

Free diagnosis

We identify the exact problem before quoting anything — this part never costs you.

You approve first

We share the exact cost and get your go-ahead before touching anything.

No hidden charges

The price you approve is the price you pay — no add-ons after the fact.

Final cost depends on the issue. Simple fixes are often at the starting price; deeper hacks or rebuilds may cost more — you'll know the number before we begin, always.

Trust — WPSpeedPress
500+ Emergencies resolved
~15 min Average first response
4.9/5 Client satisfaction

"Our site was hacked at midnight and they had it clean and back online in under an hour. Genuinely saved us."

RH
Rafiul Hasan Store owner

"White screen of death right before a launch. They diagnosed it in minutes and walked me through everything clearly."

SA
Sadia Akter Agency client
FAQ — WPSpeedPress
FAQ

Questions people ask us mid-emergency

Quick answers to what's probably on your mind right now.

What if I don't have a backup?

No problem — we can still work directly on the live site in most cases. Before making any risky change, we'll create a fresh backup ourselves first, so there's always a safe point to return to.

How long does a fix take?

Most common issues — broken plugins, white screens, simple hacks — are resolved within 1–3 hours. More serious cases like deep malware infections or full rebuilds can take longer; we'll tell you a realistic timeframe right after diagnosis.

Will my site go down more during the fix?

We always back up before changing anything, so the fix itself won't make things worse. In rare cases we may put up a short maintenance page while we work — you'll know in advance if that's needed.

Do you need my hosting or FTP access?

Usually yes — wp-admin login plus hosting or FTP details let us work fastest. If you're not sure how to find these, tell us your host name and we'll walk you through it over chat.

What should I do right now, before you fix it?

A few quick things that genuinely help, while you wait for us:

Don't try random plugin/theme fixes yourself — it can hide the real cause.
If you can still log in, avoid changing passwords until we've looked — it can lock out our access too.
Note down when the issue started and what changed recently — this speeds up diagnosis a lot.

Still unsure about something? Just ask us directly.

Ask on WhatsApp
Free Audit CTA — WPSpeedPress
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