Your Privacy Matters.
Here's Exactly How We Protect It.
This policy explains what information SpeedPress collects when you visit wpspeedpress.com or use our services, why we collect it, how we use it, and the choices you have. We've written it in plain English β no legal jargon where it isn't needed.
We collect only what we need to provide our services. We never sell your data. We never share it without your knowledge. You can request to see, edit, or delete your information at any time.
Information We Collect
We collect two types of information β what you choose to give us (like your name and email), and basic technical data that's collected automatically when you visit our site (like your browser type). We only collect what we actually need.
- β Full name β when you contact us or sign up for a plan
- β Email address β for communication, reports & invoices
- β Website URL β when requesting an audit or maintenance service
- β WhatsApp number β for direct support communication
- β Payment information β processed securely via third-party payment providers
- β Messages & files β anything you share via contact form or WhatsApp
- β IP address β used for security monitoring and spam prevention
- β Browser type & version β to ensure our site works correctly for you
- β Pages visited & time spent β via Google Analytics to improve our content
- β Referring website β to understand how visitors find us
- β Device type β desktop, mobile, or tablet
- β Cookies β small files for site functionality and analytics (see Section 3)
A note on client website access: As part of our WordPress maintenance services, clients may share website credentials (admin logins, hosting access) with us. This information is stored securely, used only to perform the agreed services, and never shared with any third party.
How We Use Your Information
We use your information to do the job you hired us for β and nothing else. We don't use it for advertising, we don't sell it, and we don't share it with anyone who doesn't need it to perform our service.
Legal basis for processing: We process your information based on (a) contract performance β to deliver the services you've agreed to, (b) legitimate interests β to improve our services and communicate with you, and (c) legal obligation β where required by law. Where we rely on consent, you may withdraw it at any time.
Cookies Policy
Cookies are small files that help our website remember you and work properly. Some are essential β the site won't work without them. Others are optional and help us understand how people use our site. You can turn off non-essential cookies in your browser settings at any time.
What exactly is a cookie?
A cookie is a small text file saved to your device when you visit a website. It helps the site remember things β like your preferences or login status β so you don't have to re-enter them every visit. Cookies cannot run programs or deliver viruses. They are not harmful.
These cookies are strictly necessary for our website to function. Without them, parts of the site won't work β such as the contact form, security features, and page navigation. These cannot be disabled.
We use Google Analytics to collect anonymous data about how visitors interact with our site β which pages are most visited, how long people stay, and where they come from. This data is aggregated and never linked to you personally.
These cookies allow our website to remember choices you make and provide enhanced features β such as remembering your language preference or keeping you logged into a client portal. Disabling them may reduce site functionality.
Please note: Disabling essential cookies may affect how our website functions. Disabling analytics or functional cookies will not affect your ability to contact us or use our services β it only limits how we improve the site experience over time.
Third-Party Services We Use
To run our business and deliver our services, we use a small number of trusted third-party tools. We're listing every one of them here β what they are, why we use them, and a link to their own privacy policy so you can read exactly how they handle data.
- β We only use tools that meet industry security standards
- β We never give third-party tools more access than they need
- β Client website credentials are never stored inside third-party platforms
- β We review the tools we use regularly and remove anything unnecessary
Note: Each third-party service listed above has its own privacy policy governing how they handle data on their platform. We encourage you to review their policies if you have specific concerns. If you have questions about any tool we use, contact us directly at developerlaju@gmail.com.
Data Security
We take security seriously β not just because it's required, but because protecting data is literally what we do for our clients. We apply the same security standards to your personal data that we apply to the websites we protect.
An honest note: No system is 100% immune to security risks. We apply industry best practices and take every reasonable precaution, but we believe in being transparent rather than making promises no one can guarantee. If you ever have a security concern about our practices, please contact us immediately at developerlaju@gmail.com.
Data Sharing
We do not sell your data. We do not trade it. There are only a small number of situations where we share information with anyone β and every one of them is listed below. If it's not on this list, it doesn't happen.
Questions about data sharing? If you'd like to know exactly what data of yours we hold and who (if anyone) has access to it, you can request a full data summary at any time by emailing developerlaju@gmail.com. We'll respond within 5 business days.
Your Rights
You have real rights over your personal data β not just legal words on a page. You can ask to see it, correct it, delete it, or stop us using it. We will always respond to any request within 5 business days.
Not satisfied with our response? If you feel we haven't handled your request properly, you have the right to lodge a complaint with your local data protection authority. We always prefer to resolve concerns directly β so please contact us first and we'll do our best to put things right.
Children's Privacy
Our services are designed for adults and businesses β not children. We do not knowingly collect information from anyone under the age of 18.
We Do Not Serve or Collect Data From Minors
SpeedPress provides professional WordPress maintenance and development services intended solely for businesses and adult individuals. Our website, services, and communication channels are not directed at anyone under the age of 18. We do not knowingly collect, store, or process personal data from children or minors.
What We Do If We Discover a Minor's Data
If we become aware that we have inadvertently collected personal information from someone under the age of 18, we will delete that data immediately and without delay. If you believe a minor has submitted information to us, please contact us at developerlaju@gmail.com and we will act promptly.
If you are a parent or guardian and believe your child has provided personal information to SpeedPress, please email us immediately at developerlaju@gmail.com β we will investigate and remove the data within 2 business days.
Changes to This Policy
We may update this policy from time to time. When we do, we'll always tell you clearly β we won't just quietly change it and hope you don't notice.
Contact Us
Privacy questions, data requests, or anything about this policy β we're easy to reach and we always respond. No tickets, no bots.
Your Privacy Is Safe With SpeedPress
We protect your data the same way we protect our clients' websites β with care, transparency, and zero tolerance for shortcuts.